Billing and Payment Policy

OVERVIEW

At Hypa International, we are committed to providing an efficient, secure, and seamless shopping experience. This Billing and Payment Policy outlines the accepted payment methods, transaction processes, and billing procedures to ensure clarity and transparency for our valued clients.

PAYMENT METHODS

Hypa International accepts the following secure payment methods:

Bank Transfer (Preferred)

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • UnionPay

Bank Transfer Details (AUD):
Account Name: Hypa International Pty Ltd
Bank: HSBC Australia
BSB: 342252
Account Number: 630140090
SWIFT/BIC: HKBAAU2S

Note:
Credit card and PayPal transactions may incur a standard processing surcharge reflective of third-party provider fees.
Bank Transfer payments incur no additional fees.

While PayPal and credit card payments are available for your convenience and security, we recommend Bank Transfer for a streamlined and cost-effective transaction process, particularly for high-value timepieces.

SUPPORTED CURRENCY

All transactions are processed in Australian Dollars (AUD).
International customers are responsible for any applicable currency conversion fees imposed by their bank or payment provider.

BILLING INFORMATION

To ensure prompt processing of your order, please provide accurate and complete billing information.
For Bank Transfers, please ensure that the name and address associated with your bank account match the billing information provided at checkout to avoid any processing delays.

TAX CALCULATION

All listed prices are inclusive of 10% GST (Goods and Services Tax) in accordance with Australian tax regulations.

ORDER CONFIRMATION

Upon successful completion of your order, you will receive an order confirmation email containing:

A detailed summary of your purchase

A unique transaction ID, serving as your proof of payment

TRANSACTION SECURITY

Your security is our priority. Hypa International utilizes SSL encryption to secure all transactions.
We have also implemented a payment security screening process; in certain cases, we may request additional verification to safeguard both parties.
Please ensure that your contact information is accurate and up-to-date to prevent any delays.

REFUNDS AND DISPUTES

All refunds are processed using the original payment method.
Refunds are typically completed within 10 business days of approval, depending on your payment provider’s processing times.

For any payment-related disputes or inquiries, please contact our support team promptly for assistance and resolution.

CONTACT INFORMATION

For any questions regarding payments or billing, please contact us:

Business name: Hypa International PTY LTD (trade as: Hypa International)
Physicall address: 20 Queens Road, Melbourne VIC 3004, Australia
Phone: +61 468 881 846
Email: contact@hypa.international